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Townsville

23 July - 1 August 2021

Artistic Director Kathryn Stott

Ticket Transfers and Refunds

TICKET TRANSERS, REFUNDS AND DONATIONS

The Covid-19 global pandemic has sadly forced the 2020 Australian Festival of Chamber Music to be postponed. The new dates are Friday 23 July to Sunday 01 August 2021. We appreciate this has a great impact on our patrons and whilst we sincerely hope you can join us to celebrate our belated 30th Anniversary, we understand this may not be possible for everyone. Therefore, if you are an existing 2020 Festival ticket holder, there are two options available to you:

1. TICKET TRANSFER

This is an easy process. We will simply transfer all of your tickets, including the exact seats booked for each concert, to the new 2021 Festival dates. This includes Gold and Gold Plus subscriptions, five and ten concert passes and single concert tickets.

If you wish to take up this option, please click the link below. This will generate an email to info@afcm.com.au. Please include your full name, address and contact details, and a brief description of the package you purchased in the body of the email. We will subsequently be in touch to confirm the transfer. Please allow us up to four weeks to complete this process.

TICKET TRANSFER

2. REFUND

There are several options for ticket refunds

(a) Donate the full value of your tickets to AFCM

(b) Donate a portion of your refund to AFCM - please nominate an amount

(c)  Receive a full refund

If you would like to donate the full value of your tickets (thank you so much!), please click the link below. This will generate an email to info@afcm.comau. Simply provide your full name, address and contact details in the body of the email and click send. We are extremely grateful for your support and will ensure that you enjoy top priority when purchasing tickets to the 2021 Festival, and that you retain the same seats at each concert, whether you were a Gold or Gold Plus Subscriber, a five or ten concert pass holder or purchased single concert tickets. Please let us know if you would like your donation to be anonymous. All donations of $2.00 or more are tax deductible and a receipt will be issued. We will contact you to confirm your full donation. Thank you again for your generous support.

FULL DONATION

If you would like a partial refund, click the link below. This will generate an email to info@afcm.comau. Please provide your full name, address, contact details and the amount you wish to donate to AFCM (thank you) in the body of the email and click send. We will transfer the nominated amount into a donation and subsequently refund the difference. Let us know if you would like your donation to be anonymous. All donations of $2.00 or more are tax deductible and a receipt will be issued and mailed to you. We will call you to confirm the method for the refund and advise when you can expect the funds to appear back into your account. Thank you so much for your support.

PARTIAL REFUND

If you would like a full refund, please click the link below. This will generate an email to info@afcm.comau. Simply provide your full name, address and contact details in the body of the email and click send. We will subsequently call you to confirm the method for the refund and advise when you can expect the funds to appear back in your account.

FULL REFUND

Thank you for your patience, understanding and ongoing support during this time. We look forward to seeing you in 2021.  

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